Music of the Spheres®. Inc. offers a repair service for our branded windchimes. Other brands offer their own warranty service.

No need to call, here is everything you need to know about sending your chime back:

Repairs of Music of the Spheres®. Inc. chimes that are under warranty are done at no cost to the customers. Warranty covers manufacturer defects only. Paint is NOT covered. The only cost would be to ship it to us.

7-year warranty for Soprano, Mezzo, Alto, and Westminster
15-year warranty for Tenor, Bass, Contrabass and Basso Profundo

Want to touch up the paint on your chime? We suggest Rust-Oleum Satin Black spray paint.
Repair of chimes out of warranty or chimes other than Music of the Spheres®. Inc. brand restringing cost is $35 for Music of the Spheres brand and $75 for all other brands. The additional cost would be shipping your chime to us and return shipping.

Any missing components will be an additional charge. Note/tube replacement are priced by size. 

No components are sold individually with the exception of the removable replaceable windcatchers. We do not sell string/cordage/rope. 

Chimes to be repaired should be sent to:
Music of the Spheres®. Inc. Repairs
5003 East Cesar Chavez
Austin, Tx 78702

Please include your name, phone number, how long you have had your chime, and return address with your chime.
You may also bring your chime to 5003 East Cesar Chavez, Austin, Tx 78702 to avoid shipping charges.

When sending a chime back for warranted repair or exchange please write on the outside of the box WARRANTED REPAIR OR EXCHANGE. 

Please insure and track your shipments to us, we are unable to call and tell you we have received your chimes.

Repairs on Music of the Spheres chimes ARE CURRENTLY TAKING 4 TO 8 WEEKS
We will call you when your chime is ready and get your credit card. Thank you

Email us if you have any additional questions
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